How can I tell if a product is a 2nd Chocie Quality or a return? How do you handle and manges customer returns?

All products that are not pure new are clearly marked as such and can only be found in corresponding subcategories. So you can always be sure that we handle returns carefully. A well-stocked B-grade category is a good indication for a customer that the manufacturer or dealer is working properly.

A personal comment on this as the owner of GERMANUS Today, a core problem in online trading is that revocations may be considered as new goods at the will of the legislature. No customer wants to receive used goods. I myself am a cyclist. Absolute care should be taken when purchasing material online, as e.g. saddles are often driven for a 200km test and then returned. For safety-critical parts, you have to choose the dealer well to be sure. A good criterion in this selection is "2nd choice categories”. Is there a stock of 2nd choice grade quality products you know that there is usually well sorted.

From the point of view, we separate all such products into 2nd choice B-grade subcategories per product group. Who accepts small signs of use, gets there a bargain price. Conversely, anyone else can be sure that we are scrupulously checking.